Customer Testimonials
Fred and Matt both where great had me in and out very quick highly recommend this sales team
Fred the general manager was great to get me set up with Matt Martin to make the deal as smooth as possible was in and out within 2 hrs great sells team high recommend
Very friendly. They listened to our car request as opposed to trying to jam a more expensive car down our throats.
Everyone was very nice. I appreciated negotiating with us to be able to buy the Arcadia elevation love truck
I walked in to look at a use Honda Pilot. Nice car, and everyone was very professional. I now have a new car!
We had the best experience at Gainesville GMC. Hector went above and beyond to help us find the perfect vehicle for us!
I am always skeptical of dealerships when purchasing a new vehicle but Gainesville GMC and Jacqueline in Sales made my opinion of the car purchase process completely change - for the Gainesville dealership at least. I did everything initially by text, email and by phone calls so by the time I drove from Jacksonville to Gainesville, all I needed to do was sign some paperwork and pick up my new truck. The dealership is very friendly and most importantly, very transparent. I felt like I got a very good deal for both my trade in and new truck purchase price ...
Nice place good dealership recommend to everyone that needs a vehicle come here refer me brien Powell
They are excellent professionals. Strong customer service. Quality control, great cars friendly…… honestly… Chris are great!!!
All of the people were very nice and respectful! I will say you can tell they are short staffed. Although that showed in their customer service, the people were great!
The best team from the start to the finshed they want the best for the customers
The sales people and staff are helpful and qualified. Chris Buck was a great sales person to work with. Good service and support all around.
Chris Salter was a great sales person, respectful and not pushy, made the process fast easy and fun. Everyone is very welcoming and helpful. I will recommend all my family and friends to GMC of Gainesville. I live in Jacksonville FL about hour and 30 min drive and it was well worth it. Brandon Sturm was amazing also very helpful and very honest about numbers/price. I brought a 2022 RAV4 amazing vehicle drives amazing super clean. I will like to mention the guy in the back did not catch his name that washes/details did an excellent job. I have no ...
Great service and customer care. Rachael is by far the best customer service advisor. She was very helpful.
They are the best they help me get the truck I wanted they put in hard work to make it happen
May was amazing and Luke was great assistance. They were polite and persistent as they should be.
Great car buying experience would definitely go back our sales person was the greatest. The whole team was great
Simply outstanding! Would like to especially thank Mr. Matthew Martin for all his help. He was knowledgeable, professional and sincere and helped me to negotiate the best deal and followed through on everything. I would recommend him as well as this dealership to anyone looking for a new vehicle. Every one was very nice and professional the entire experience was great.
Great place worked with me trade my vehicle in that broke down and part was on back order was great worked with me get in new vehicle highly recommend
Great experience with Mathew. Traded our 2022 2500 and got a 2024 in this beautiful Brown/maroon color. They made the process and financing easy, and gave us a great deal on the trade in.
Brought our 22 GMC Denali in for a battery, not really looking to buy a new truck but Mathew came out and showed us a 24 2500 and it had the prettiest color, between a brown and maroon. We worked a deal traded in the 22 and drove off the lot with the 24. Mathew was great in working the deal, getting the truck prepped with a full tank of diesel and then setting us up on the app. Great guy!
There was a small issue to correct, however Mr.Matt Martin was awesome. Provided follow-ups and ensured I was experiencing all the expectations I was looking for. He followed up on at least three occasions.
I purchased a used car after being in a car accident. They were wonderful working with me and an insurance company. I LOVE my car!! Chris Buck was our salesman and he worked out all the LITTLE issues I had. I am VERY pleased with this dealership and it's employees!!
This dealership was very easy to work with. I had been in an accident and needed a used car. Not only do I LOVE my car and its price, but they were wonderful working with the insurance company. Chris Buck (my salesman) made sure that my requests were filled. Thank you Gainesville GMC!
Dealership people were very helpful and knowledgeable. We were not impressed with the building . Outside restrooms ?..Building needs much repair.
I had the pleasure to work with Hector when buying my new vehicle. I am from South Florida and wasn’t able to see the car in person, but he was kind and patient enough to show it to me a few times on video calls, handled all purchase documents, the auto loan, and even helped arrange for it to be delivered to my house. Everything worked out smoothly, had a great car buying experience. You guys are awesome, great customer service. Thank you!
Skyler Ziegaus from Gainesville GMC. Best Sales Representative! Great attitude, very knowledgeable about vehicles, she don't try to force you into something you don't want, she's very patient. I had an awesome experience when purchasing my 2023 4 runner.
The team (Hector Kuilan, Matthew Martin, Skyler Zieguas, and Richard Lane) went above and beyond to ensure that we received exceptional service, taking care of our needs with great attention to detail. This level of service left us thoroughly satisfied.
Meet Jackie. She was very easy to communicate with. Also she was very knowledgeable. Also answered all my questions in detail.
I have purchased a lot of new vehicles in my time. This was the smoothest one that I have ever had. Jackie Fralic went way above and beyond any previous sale’s person. She handled everything from dealing with sales manager to setting up all of the phone GMC app and SiriusXM. She even took care of getting my full toolbox swapped over to my new truck. Thank y’all again for the ease of new vehicle buying. Robin Robinson
Jacket was very helpful and knowledgeable in finding the answer s to all my questions. A pleasure to work with.
The Dealership Did Everything I Could Have Asked For And They Went Above And Beyond In Treating Their Customers.
The 5 stars are for Skylar. She tried to work with us but the manager not so much. Shoot for the stars Skylar ✨
i was very satisfied with Matthew he answer each and every question. he made it very easy to transition to my new vehicle.
Chis the salesman was awesome and Richard the finance manager was great. Both answered all my questions and helped in everyway they could.
Very satisfied with the entire process. The whole team was very professional and knowledgeable about the vehicle that i was purchasing.
I am very happy with the vehicle I purchased and the friendliness of staff
Everyone was nice and seemed to want to work with you on making deal happen
James Quesenberry has sold me 2 Ridgelines and has been more than helpful. He has gone beyond being just a salesman and has helped me tremendously.
Skyler my salesperson was very professional. Her manager also was very helpful. The finance manager was also very professional and not pushy at all. The guy who helped set up myGMC app and OnStar was also very knowledgeable and polite. Five starts to everyone!
My previous GMC was stolen while I was traveling. I needed a truck ASAP. The sales person at Gainesville GMC, Angel Ortiz, and the finance manager, Richard Lane, did everything that was needed with great efficiency and by the end of the afternoon I was on my way in my wonderful new Denali Ultimate pickup. What a truck! Thank you GMC! ken
They got me right in to do recall work on my Cadillac. The team was very nice and the work took no time at all.
Everyone was very polite and helpful. They made me feel like I am important and they would fix the problem with the air conditioner quickly.
I was checked in on time, and the wait time was exactly as told to me.
I went in wanting to purchase a new truck. My sales lady did everything she could to find me the truck I wanted. When that didn’t work out she helped me order a custom truck. Everyone at this dealership is very friendly and helpful.
Customer service at its Finest in all Departments!!!
Justin my service advisor was very polite and helpful. Repair was finished on time.
Excellent Customer service!!
Great dealership highly recommend !skyler did and awesome job along with Matt and the rest of the team !
Kim is the absolute best!
Great customer service and staff! Special thanks to Bryce, Jose, Kristin and Chris!!!! Would recommend
The staff was very friendly and my wait wasn't long. I appreciate the video provided by the service department showing me other potential issues with my vehicle that I would need to follow up. I don't recall receiving this the last time I was here so KUDOS to the genius that came up with idea!
Deja Parker is the most best awesome salesperson to ever exist in the nation. Her and José helped me with my new vehicle. They were a pleasure to work with. Praise God.
From the first call after seeing the vehicle I was interested in Skyler Ziegaus was very quick to my call and give me all the information on the new Yukon XL that was at their location . I went to the dealership and met with Skyler who was very respectful and patient taking her time to get me all the info I requested. Skyler let me take the vehicle for a test ride . Once back to the dealership Skyler introduced me to her manager who again was very respectful . They came back with a fair trade value and we made the ...
The staff and facility were great and our salesman, Chris Buck, was very helpful and effective.
Absolutely amazing 👏 Thank you for your amazing service! Rachel was wonderful!
Excellent service from beginning to end. Ms.Kim 10 stars Thank You so much. Really appreciate it.
You got us up and back on the road I 2 hours headed home to ohio
It was smooth but costly
great
Awesome experience! Kyle and Tim were great to work with and made the process simple and smooth! They even stayed past closing to help us get the deal done. Highly recommend!
Thoroughly enjoyed working with Skyler and the finance person. Everyone up to the manager was friendly and accommodating. I have never been called "Sir" so many times in my entire life! Was a pleasure doing with business with Gainesville GMC.
A Seamless Car-Buying Experience with Chris at Gainesville GMC I recently had the pleasure of purchasing a car from Gainesville GMC, and I can't speak highly enough of the exceptional service provided by Chris. Thanks to Chris S, Matt & Jose and their dedication and guidance, I drove away from Gainesville GMC in a car that exceeded my expectations. I am grateful for his exceptional service and would highly recommend them to anyone in search of a seamless car-buying experience.
Your dealer ship treated me well.this is my second Denali. Nice people to deal with
Quick transaction. Everything was exactly as described. No pressure and Skyler was amazing with communication!
Excellent
Smooth and easy transaction, Chris and team were a pleasure to work with from start to finish!
The part needed for repair was not in stock. I will be rescheduled for maintenance when the part arrives.
Gainesville GMC Skylar was an awesome sales representative for me. I knew what I wanted and she helped me close the deal in a timely and efficient manner.
Brought car in to investigate brake noises and tire issues, nothing was found, service advisor Kim jept in contact with me and it was done in a timely manner
Kim walked me through the process
Would recommend, the atmosphere and employees are very welcoming! They are quick and answered all the questions/concerns we had when it came to buying a new vehicle.
My overall experience was good. I was displeased that I only received one key for the vehicle, this information didn’t come out until after documents were already signed and it was only upon me asking and that there was no effort of “let’s make this right” or “we’ll sell you one at a discounted rate” especially since there was zero negotiation on any aspect of the pricing and fees. i expressed my frustration and was met with basically a shrug and the full cost of a new key if i wanted one. The staff was friendly and ...
Great team to work with!! From the sales lady to the GM and the finance guy.
I have to say after shopping around the last few weeks ALL OVER Florida, this dealership was by far the most upfront, honest and fair dealership I’ve ever been to. The sales team was excellent and they negotiated with me without wasting my time, while I had my 16 month old on my hip. I’m looking forward to possibly doing business together and would recommend ANYONE who is sick of your typical dealership to visit this one.
Kim and the rest of the staff were wonderful to deal with! Got me back on the road in a short time, I am very pleased with everything.
The person helping me went above and beyond to make sure all my questions were answered and was awesome to deal with. I would recommend getting service done at this dealership. Thank you Tyler for making this a great experience!
Kim in service department always provides top customer service with excellency I can always depend on her every time.
Very professional
Quick and kept me up to date / progress of the work being done on my car.
Last Saturday afternoon Jason really came through for me in the Service Department. I needed a new starter for my 2018 Yukon. He squeezed me in and the repair was completed 90 minutes later! That saved me the hassle of getting a rental car and being without my vehicle for the weekend and Monday. Thank you Jason!
Best of the best salesman Chris, hose, and Willie best to work with.
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I had a problem with a used car that I purchase was not very happy, but the general manager Morgan stepped in and took care of everything and I left and with a brand new car. All I can say that GMC of Gainesville is awesome dealership. Thank you, Mr. Morgan.
Rachel was great, she helped us with our warranty which was a relief We were able to leave with piece of mind. Oh yeah she also made me a key that I thought I would have to wait on.
Good customer service, speedy transactions. Up to date with technology today. Good selection of vehicles.
The dealership seemed to work diligently to figure out what was causing the problem with my Libero Leisure Travel Van. My only reason to not give the highest rating is the time it took to repair the vehicle after having it towed there the first time due to it not starting, limping home with it, having it not start again, and then having to have it towed there a second time to continue the search for what the problem really was. The first towing was on January 29, and I picked up the vehicle on February 2. I was not able to ...
Especially want to recognize Skylar; considerate, informative, welcoming, and helpful in every way for someone so young.
My wife and I purchased a new GMC truck and our salesperson was Bryce Appel and he was very good to deal with. Overall, it was a very pleasant and fast process all around.
Rachel is amazing! She communicates every step of the way to keep us updated! She got warranty and part approved in a day!
Friendly, courteous staff and work was completed in a timely manner.
Reception at the front desk very smooth an efficient
From start to finish a great experience I will come back for future purchases and will continue to tell others about my experience
Matt and Z - 110%!!! A+++ The best place in Florida to buy your New or Used GMC. After some shopping around, I was lucky to find Z, Jose, and Matt. With a Sierra 2500 in sight, they delivered and treated me like family. Being from out of town, it was a bit of a drive, but I went to Gainesville GMC Friday and was met with the utmost respect, care, attention, honesty, integrity, knowledge, and a great deal. Z went to bat for me, to work a deal, get the best interest rate on the truck, and get a great deal ...
Drove almost 2 hours to this dealership and Christoper Burke made our experience fast and easy. Went in for a specific car but ended up with a different one. I appreciate his service and patience.
This is my second visit here to purchase a vehicle. They've done me right both times! Thank you GMC!
(Translated by Google) Good service 👍 (Original) Buen servicio 👍
kim is special
One phone call to Chris and i was driving away in my new Truck same day. GM even came out to introduce himself. Exceptional customer service!!!! Very happy with my purchase. JW